The Fast and the Functional: Pragma's Strategy for a Successful Website Rebuild / Emily Mills

The Fast and the Functional: Pragma's Strategy for a Successful Website Rebuild
/ Showcases & Project Management
/ Emily Mills
===
Time: Wed, 18 May 2023
Room: Room 3
===
This session is a must-see for professionals seeking to deliver high-impact and meaningful outcomes for their clients across both the public and private sectors.

Since 2020, Pragma has been engaged by a high-profile Australian government client to manage the maintenance and improvement of its public-facing GovCMS website.

More recently, when preparing to implement a new information architecture system and redesigned page layouts, Pragma saw an opportunity to completely overhaul the website and build it from scratch.

This came after Pragma’s evaluation of back-end functionality, user testing, and content review identified significant opportunities to reduce site complexity, align with best-practice standards, and significantly improve the user experience.

But before Pragma could start, there was a challenge: how to convince the client to rebuild their whole website.

Pragma had to develop a strong, evidence-based pitch to get the client on board. It had to show the client that not only would a rebuild improve the end-user experience, it would have significant business benefits. It would enhance the back-end user experience and publishing processes, and reduce technical debt and site issues.

After successfully gaining support from the client and additional project funding, Pragma had only three months to build a new GovCMS website from the ground up, incorporating a whole new design system, redesigned information architecture and multiple interactive features.

In this session Pragma share insights into:
- How the team was able to pitch the website rebuild, get client buy-in, and secure extra project funding to stand up an additional agile team
- How the uplift was conducted, from project kick-off through to go-live
- The team’s biggest challenges and wins across management, development, design and content streams.

Using real-life examples, Pragma will share practical ways to effectively advocate for change with clients.
===
https://drupalsouth.org/events/drupalsouth-wellington-2023/schedule/2751
===
Recorded by Tomato Elephant Studio
https://www.tomato-elephant-studio.com/record

Drupal is a registered trademark of Dries Buytaert.