DrupalGov2020 Australia

Okinawa Institute of Science and Technology Graduate University (OIST) is a private, interdisciplinary high education organization in Japan, funded by the Japanese government.

In OIST, we have a small Digital team to maintain all internal and external facing websites. In order to use our time effectively, we choose Drupal cloud hosting and implement CI & Auto testing in the development workflow which minimize our efforts on DevOps works.

There are three key factors that we want to achieve in the workflow:
- Able to adapt to the Agile management
- Easy to review code changes
- Update and deploy automatically

In this topic, I will share how we adopt the workflow, what benefits and challenges are.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Chris Wu, Okinawa Institute of Science and Technology
Level: Beginner

This session will present data and results for an analysis of Government sites in Australia. Sites will be assessed on accessibility, performance, SEO and technologies used. A comparative approach will be taken across the areas of platform, jurisdiction and use of design systems.

The presentation will examine the following questions amongst others:

Has the Australian Government Design System had a measurable impact on quality?
Does GovCMS SaaS lead to better outcomes to GovCMS PaaS?
How do Federal, State and Local jurisdictions compare?
How does Australia compare to other countries?
Where is there the most innovation?
What technologies are in use?
What are some exemplary sites in Australia?

The talk will be well suited to anyone who is after a high level and quantitative view of Government sites. This would tend to be policy makers, platform owners and agencies.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Murray Woodman, Morpht
Level: Beginner

Islandora is a next-generation digital repository based on Drupal 8, suited for digital collections management, institutional repository, research data management, or records management. This presentation is a case study of a recent Islandora 8 project for Archives Central to migrate and present over 200,000 records (mixed digital and physical) on behalf of a consortium of district and regional councils in NZ. The records have been modelled as linked data using the new Records in Contexts (RiC) ontology. RiC is a conceptual model and ontology intended to bring ISAD(G), ISAAR CPF and similar standards into the semantic era. The case study will show how Drupal can support linked data (by exposing content as JSON-LD, and indexing data in a Resource Description Framework (RDF) triplestore).

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Jonathan Hunt, Catalyst IT NZ
Level: Novel topic - suits all levels

The concept of Agile versus the reality of effectively applying the methodology in real-world scenarios can meet significant challenges. Public and private sector agencies look to Agile as the new standard as its principles and terminology become part of the product development vernacular. Wrongly applying the framework in environments with the inability to adapt to Agile can have detrimental effects on trust, throughput, and ultimately the success of the project.

Bringing stakeholders on-board who haven't had in-depth exposure to Agile is a particular challenge in government, where the traditional view of rigorous, risk-averse project governance focuses on defining scope and a solution upfront. How do you build trust and confidence in the process of discovery, ideation and the rigour behind it?

This presentation will share how using radical transparency, clear expectations and a shared understanding are keys to a successful Agile delivery within the familiar constraints of the vendor-client relationship, the government sector, and real-world budget limitations.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: David Scott, Doghouse Agency
Level: Intermediate

We often hear that we should make the sites we build and maintain accessible and that there are tools to help us achieve our goals. But what do these tools do and how much do they help before we have to intervene and do more manual work?
In this session, we’ll do a quick overview of what accessibility is and means and then dive into the following:
Definitions of automated testing and manual testing
Differences between the two types of testing, various tools to use, and how much each type of accessibility coverage each provides
Brief overview of which standards often fall under automated testing and which fall under manual testing

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Danielle Sheffler, Booz Allen & Salsa Digital
Level: Beginner

Ever wondered what qualities high performing teams share? Learn how to develop an effective team and drive performance.

People are the foundation of every business – this session will explore what makes us tick, and how we behave in groups. We discuss the stages of team development and how to get from one to the next, as well as look at individual motivators that drive performance.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Nicole Ritchie, amazee.io
Level: Novel topic - suits all levels

Ian will present a range of unique approaches learned from being at the forefront of Drupal projects that have faced major crises in their environment. Drawing directly from experiences with ACT Emergency services, NSW State Emergency services and the summer bushfire crises, Ian will focus on practical ways to scale for unforseen demand. Following this Ian will draw from experiences working directly with Dept of Health and Safe Work Australia on the Covid-19 crisis and how to deal with rapidly changing requirements during a major global pandemic.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Ian Laslett, EY
Level: Beginner

I would like to present decoupled Drupal architecture in our project WSV. Designing and customising Content API for meeting client requirements along with some of the challenges which we face working in a decoupled JSON:API and nested paragraph approach.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Swati Garg, Accenture
Level: Novel Topic - suits all levels

Now more than ever, web teams must pivot with confidence. We must focus on high-impact changes to our websites and adjust our strategy to a digital-first model. WebOps is a powerful mental model for understanding and organizing your work around credibility, productivity and impact.

In this presentation, Drew Gorton walks you through the six keys to WebOps success: Maintain, Optimize, Automate, Collaborate, Measure and Iterate. These keys enabled Tableau to grow from a $250 million company to a $1 billion company on the Pantheon platform.

Come to this session to learn about focusing on the highest value work possible for you and your team.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Drew Gorton, Pantheon
Level: Novel topic - suits all levels

Documentation is often the part of a project or organization that gets ignored or left behind. At best, it’s created as a deliverable and then set aside to collect dust, never updated, amended, or edited. But documentation is a living thing! It’s like a plant, you need to water it and tend to it and keep it alive!

In this session, we’ll talk about how to tend to your documentation, and how to keep it alive. We’ll discuss strategies for defining ownership of your documentation, creating a culture around documentation, and some tips and tricks for keeping your documentation fresh and up to date.

We’ll go over why documentation is so important, and how to get buy-in from stakeholders who don’t understand why hours need to be dedicated to this important task. If you’re an agency working with government clients, you should get them involved in the documentation creation and prioritization process to ensure a smooth handover - avoid any last-minute panic!

You’ll come away from this session with strategies to start prioritizing your documentation both internally and as a partnership with your clients, and with a list of actionable steps to take to get started writing or improving your documentation today.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Alanna Burke, amazee.io
Level: Beginner

CiviCRM is an open source CRM that works with Drupal 7, Wordpress, Joomla, and now Drupal 9.

This talk will introduce the functionality of the CiviCRM, explain how it works with Drupal and where it might be a good (or bad) fit for an organisation or not-for-profit.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Vladimir Roudakov, Tomato Elephant Studio & Morgan Strong, Queensland Art Gallery | Gallery of Modern Art
Level: Beginner

In this session, Arjen will cover some of Catalyst's experience with architecting, configuring and managing environments that abide by the high standards of the Australian Information Security Manual (ISM), assurance of such systems via IRAP, and more generally ISO 27001 compliance.

While we cannot discuss specific clients in this session, we are happy to share some of our expertise.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Arjen Lentz, Catalyst IT Australia
Level: Intermediate

Security has always been a concern for government websites. Given the recent rise in cyber attacks and subsequent media attention, securing your Drupal site is now more important than ever.

But what should we be doing to increase security? What are the best practices now and what things should we be thinking of doing in the future?

Come and join our panel of experts as we discuss the current state of cybersecurity from both the application and hosting layers. Hosted by PreviousNext Technical Director, Kim Pepper, you will have an opportunity to ask your most important questions.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Kim Pepper, PreviousNext - sponsored by Skpr.
Panelists: Nick Santamaria (nicksanta), Lee Rowlands (larowlan), Joseph Zhao (pandaski)
Level: Intermediate

The DrupalSouth Steering Committee oversees regional events and initiatives for the Drupal community in Australia and New Zealand. This open panel discussion will provide an opportunity for the committee to discuss current and future plans and provide time for attendees to ask the committee questions.

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Owen Lansbury, DrupalSouth
Level: Novel topic - suits all levels

In this session we'll have a brief look at the benefits of using either Claro or Gin as your default admin theme and which modules can help to further improve the experience for content editors.

Some screenshots of Gin: https://dribbble.com/saschaeggi/projects/1950421-Drupal-Gin-Future-UI

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Sascha Eggenberger, Unic
Level: Novel topic - suits all levels

GovCMS9 roadmap:
- We will introduce the latest GovCMS9 development status and the roadmap of migrations.

Security:
- Security has always been a concern for GovCMS. Given the recent rise in cyber-attacks and subsequent media attention, securing the GovCMS site is now more important than ever.
- What should we be doing inside GovCMS to increase security?
- What are the best practices inside GovCMS?
- We will discuss the current state of GovCMS, and what we can advise for the clients to improve the security to the site.
- We can introduce what we are currently doing in the site audit report for securing the website.

Example Questions:
- What are some of the key features in GovCMS for securing the sites?
- How do you think the Drupal community could collaborate better on improving security?
- GovCMS has hundreds of sites. What are some of the ways are managing Drupal security across so many sites?
- What is the difference of GovCMS8 and GovCMS9?

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Akhil Bhandari, Salsa Digital
Panelists: Alistair O’Neill and Joseph Zhao, Department of Finance

This talk/presentation will focus on the approach, methodology, principles, and frameworks leveraged by the team to deliver sustainable user centered solutions; which are built with whole-of-Government technologies, platforms and standards; that are aligned with whole-of-Health enterprise strategies. The talk/presentation will also touch on the technical solution, and its most integral component, the web CMS built with Drupal/GovCMS. The team will share key lessons learned along the journey.

The Australian Immunisation Handbook, affectionately referred to as the Immunisation Bible, started as a printed publication in 1975. It is the authoritative source of clinical guidelines for healthcare professionals and others about the safest and most effective use of vaccines in their practice.

With the rapidly changing immunisation landscape annual updates were no longer viable. Updates to the 500+ page Handbook meant that health professionals found it cumbersome to keep track of the latest source of truth, even more so when they're on the move. The Handbook was published online in 2013-14 but the website failed to meet the needs of the audiences. Folk was engaged in 2015-16 to help transform the hard copy Handbook from the ground up. Folk has been working with the Department of Health and the Immunisation Policy Section from 2015-16 and has helped with research, information architecture, content modelling, solution architecture, product design & development, operations and end-to-end digital service design.

The Handbook ecosystem today includes the content production workflow (SharePoint & TRIM), web CMS (built with GovCMS), publicly available responsive website, web-based catch-up calculator (built with JavaScript), data feeds (XML), and a cross platform native app for iOS and Android (built with Xamarin) that offers offline access to the Handbook. A future-friendly roadmap has been developed to continuously improve the products and services.

Immunisation professionals now have access to a centralised digital resource of up-to-date immunisation information and guidelines at their fingertips while at work, on the move or when working in a disconnected state in remote or rural regions of Australia. The website registers an average of circa 100k users and 650k page views per month. The mobile app has been downloaded by circa 13,000 users.

For additional information see: https://www.folk.com.au/work/department-of-health-the-australian-immunisation-handbook/

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We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Presented by: Ranjeet Elkunchwar, Folk & Anton Baggerman, Morpht
Level: Novel topic - suits all levels

Between April and June 2020, Annex Digital was engaged to build some of Australia's principle COVID response websites. These were to be major parts of the national response, and we were given days to prepare them. In the end, we did this four times.

This session will look at the projects and how we were able to execute from zero to Critical Infrastructure in under a week, the challenges we faced, and the technical solutions we used to get these over the line.

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Presented by: Chris Skene & Kate Hogden, Annex Digital
Level: Intermediate

We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.

Management of grants issued by the Japanese government is highly complex; application forms are paper-based; the evaluation and management jobs are regularly outsourced to external secretariats (who often outsource the jobs further); and each secretariat is allowed to design the process at their discretion. These elements (among others) made the digitisation a significant challenge.

In order to solve this fundamental issue, we first extracted the common denominator of existing processes, then simplified and streamlined it through BPR. For this being an unprecedented project, we used an agile methodology to accommodate changes and new requests as the client's understanding of the system deepened. The resulting service - jGrants - provides both secretariats and applicants with vastly improved experience while allowing them to comply with relevant laws transparently.

In this presentation, we will explain about jGrants' features, as well as our vision of making the governments' services more accessible for the citizens.

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Presented by: Mori Sugimoto, ANNAI
Level: Beginner

We'd love to get your feedback on this year's DrupalGov event: https://bit.ly/drupalgov2020-feedback