Accelerating AI Powered Chatbots in Drupal to Enhance User Experiences

Video Description

speaker: RobbyMo

Federal agencies are rapidly exploring generative AI solutions, but integrating them into existing digital platforms can be complex and costly. This session showcases an open-source approach to embedding AWS Bedrock-powered chatbots into production-ready Drupal websites, enabling agencies to deploy secure, scalable, and customizable AI-driven interactions with minimal development effort.

Rob Morris, Senior CTAC Engineer and the lead developer of the ‘AWS Bedrock Chat module for Drupal’, will provide an in-depth look at how this solution enhances user engagement, streamlines content retrieval, and aligns with federal cloud strategies. Attendees will gain insights into real-world use cases, implementation best practices, and how this open-source module simplifies AI adoption for government web platforms.

Themes Covered:
Generative AI Implementation in Public Sector
Innovative Open-Source Solutions for Government Digital Services
Enhancing Citizen Engagement with AI
Implementing a responsible AI experience by leveraging Guardrails
Security & Compliance: Best Practices for AI-Powered Web Solutions

Tech Stack Referenced:
Generative AI (AWS Bedrock, Large Language Models)
Drupal (CMS Integration, Open-Source Development)
Cloud-Native Solutions (AWS OpenSearch Serverless, API-Driven Workflows)