DevOps: the Onramp to Better Delivery Through Customer Satisfaction
Kelly Albrecht
How do we know we are delivering the right things? How are we informing our customers of this work and getting their feedback effectively? How can we find out what will improve our product?
With all of the advances in DevOps, it is easy to focus on delivering more, faster, as our important measures of success. However, the DevOps mindset, of bringing Development and Operations closer together, is as much about listening for the answers to these questions as it is about delivering more features.
This lightening talk widens the common understanding of DevOps, positioning a broader mindset allowing us to truly measure our success by customer satisfaction.
https://www.drupalgovcon.org/2018/program/sessions/devops-onramp-better-delivery-through-customer-satisfaction
How do we know we are delivering the right things? How are we informing our customers of this work and getting their feedback effectively? How can we find out what will improve our product?
With all of the advances in DevOps, it is easy to focus on delivering more, faster, as our important measures of success. However, the DevOps mindset, of bringing Development and Operations closer together, is as much about listening for the answers to these questions as it is about delivering more features.
This lightening talk widens the common understanding of DevOps, positioning a broader mindset allowing us to truly measure our success by customer satisfaction.
https://www.drupalgovcon.org/2018/program/sessions/devops-onramp-better-delivery-through-customer-satisfaction