Keynote: Tomorrow's Digital: Stakeholder Engagement Innovation During the COVID-19 Pandemic

Kanika Watson, Director of Public Affairs at the U.S. Food and Drug Administration, discusses the rapid migration to digital as a result of COVID-19 and how it has transformed how organizations engage with the public. She shares a case study on the FDA's overnight pivot to 100% virtual stakeholder engagement and outreach. She also covers some best practices and shares what's next for agency public engagement post-pandemic.
Kanika Watson

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