Lessons Learned: 3 Year Drupal Agency

Over the course of three years and having started up amidst the first rumors of Covid, we have learned a lot about business and how to approach an ever-changing landscape.

We want to share and discuss 10 lessons we've learned with the greater Drupal community to empower other business owners as well as product owners and clients about the goings-on of behind the scenes of a Drupal Agency.

Our session will include findings about the right software, processes, contracts, and best practices of running a small agency and being transparent and collaborative with clients, employees, and contractors.

There will be time reserved for questions and discussion at the end of the session for anything that may not have been covered in enough detail.

Justin Rhodes of Daggerhart Lab


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