How Australian government is experimenting with Rules as Code to deliver complex digital services
Rules as Code (RaC) is gaining momentum and has considerable transformative potential, if done right. This is especially the case for governments, because complex legislation and government rules in a constantly changing landscape can be codified to drastically simplify digital experiences for its citizens.
Although Rules as Code can be applied to any set of business rules, it can greatly improve a citizen's digital journey and experience, particularly when navigating the complex forms and multi-department process for social benefits, for example. Creating and delivering ‘dignified experiences’ for such digital journeys can be challenging.
The Australian Government has taken up this challenge by establishing an incubator Rules as Code program. This pilot involves a cross-section of departments, testing various use cases to determine how Rules as Code can improve their users' digital journeys.
Hear from the Head of GovCMS Nathan Wall with the Australian Department of Finance, via a pre-recorded video, about the GovCMS initiative to bring RaC to Australia at scale and why the Australian Government is committed to RaC to help improve delivery of government services.
Some of the many use cases for government include:
* Simplifying tax calculations
* Compliance checking
* Eligibility across a vast array of areas (e.g. licenses, visas, etc.)
* Urban planning
* Environmental regulations/compliance
* Policy twins
In this session we’ll cover:
* What Rules as Code is, including a quick demo of how it works
* The advantages of using Drupal with OpenFisca – the open source ‘rules engine’
* Governments' role in creating dignified experiences for digital service delivery
* How the Australian Government is using Rules as Code for personalisation to deliver social benefits and entitlements
* About the Australian Government's Rules as Code pilot program
* A quick Q&A session with our Rules as Code expert
Phillipa Martin
Rules as Code Champion, Salsa Digital, Australia
https://drupal-govcon-2024.sessionize.com/session/693990
Although Rules as Code can be applied to any set of business rules, it can greatly improve a citizen's digital journey and experience, particularly when navigating the complex forms and multi-department process for social benefits, for example. Creating and delivering ‘dignified experiences’ for such digital journeys can be challenging.
The Australian Government has taken up this challenge by establishing an incubator Rules as Code program. This pilot involves a cross-section of departments, testing various use cases to determine how Rules as Code can improve their users' digital journeys.
Hear from the Head of GovCMS Nathan Wall with the Australian Department of Finance, via a pre-recorded video, about the GovCMS initiative to bring RaC to Australia at scale and why the Australian Government is committed to RaC to help improve delivery of government services.
Some of the many use cases for government include:
* Simplifying tax calculations
* Compliance checking
* Eligibility across a vast array of areas (e.g. licenses, visas, etc.)
* Urban planning
* Environmental regulations/compliance
* Policy twins
In this session we’ll cover:
* What Rules as Code is, including a quick demo of how it works
* The advantages of using Drupal with OpenFisca – the open source ‘rules engine’
* Governments' role in creating dignified experiences for digital service delivery
* How the Australian Government is using Rules as Code for personalisation to deliver social benefits and entitlements
* About the Australian Government's Rules as Code pilot program
* A quick Q&A session with our Rules as Code expert
Phillipa Martin
Rules as Code Champion, Salsa Digital, Australia
https://drupal-govcon-2024.sessionize.com/session/693990