Join me as we talk through the Who, What, When, Where, Why, and How of building a global headless omni-channel web platform. We'll explore exactly what an omni-channel web platform is and how it can help your organization, as well as share real-world examples to illustrate the most effective scenarios for implementing such a platform. We'll wrap up our conversation by reviewing the many benefits they can provide and how you can get started on an omni-channel journey of your own.

This session will be geared towards attendees of all experience levels and capabilities. I will be sure to allow for a healthy amount of Q&A, so be sure to bring all your questions and hypotheticals! By the end of the session, you should be armed with the knowledge you need to start down the path toward building your own omni-channel web platform.

John Picozzi
SOLUTION ARCHITECT AT EPAM
Newport, RI

My official role is Solution Architect at EPAM working from home in Rhode Island. My unofficial role at any organization I work for is resident Drupal fanatic; I believe strongly in contributing to the Drupal community and supporting open source in any way I can.

I’m the organizer of the Drupal Providence Meetup, an Acquia-certified Site Builder, a co-host on Talking Drupal, and a co-organizer of the New England Drupal Camp. I hold a bachelor degree in Web Management and Internet Commerce, as well as an associate degree in Web Development from Johnson & Wales University. Throughout my career I have crafted Drupal solutions for organizations like CVS Caremark, Leica Geosystems, Blue Cross Blue Shield, Marriott International, Rhode Island School of Design, and Novartis.

When I’m not immersed in the world of Drupal, I enjoy spending time with my family, traveling, drinking craft beer, coffee, and cooking!

https://www.fldrupal.camp/session/think-locally-build-globally-how-drupal-powering-headless-omni-channel-web-platforms