Our State of North Carolina Digital Commons platform supports 85 state websites that serve over 10 million constituents. As we acknowledge the growing preference for digital channels as the primary means of engagement, we work to prioritize the development and design of their websites and digital services to align with the public's expectations. We aim to deliver high-quality, user-friendly experiences that are seamless, accessible, and secure by design.

This approach is designed to elevate customer satisfaction, foster trust, and enrich the overall user experience and could be described by three pillars of accessibility practices at NCDIT:

Design and develop with accessibility in mind.
Test for accessibility before deployment.
Review content for accessibility with Monsido.

Elena Talanker of North Carolina Department of IT

Marla Laubisch of North Carolina Department of IT

https://www.drupalasheville.com/2024/session/accessibility-whole-team-responsibility