Managing content in Drupal is simple: Define the Content Types and assign them Taxonomies, and then use the Taxonomies to pull it all together with Views that go into Blocks or Paragraphs or Layouts and…oh, right.

When marketing, content, and managerial users are not properly introduced to Drupal’s language and conventions from the start, efforts at discovery and support can become muddled and less effective. These key stakeholders don’t know how to ask for what they need, envision what’s possible, or interpret what is suggested, client satisfaction ultimately suffers.

In this session, we’ll make the business case for investing in client pre-education, highlight some key knowledge areas to focus on, and break down some foundational Drupal jargon and concepts into plain, user-friendly language.