Drupal4People: Leveraging Human Centered Design & Responsible AI in Federal Digital Services
Video Description
speaker: Sara Reiss
As federal agencies modernize digital services, developers and designers face growing pressure to integrate emerging technologies—especially AI—while remaining grounded in ethical, accessible, and human-centered design practices. This session explores how to integrate Agentic AI into public-facing digital services built on Drupal, while aligning its deployment with human-centered principles to ensure increasing public trust, usability, and inclusion remain central.
Drawing on practical methodologies from human-centered design and systems thinking, we’ll explore how developers, designers, and PMs can collaborate to create ethical, AI-augmented experiences that serve the public good.
Key Takeaways:
Integrating Human-Centered Design principles into Drupal development for federal digital services.
Designing ethical, accessible AI front-end features that align with WCAG and Section 508 standards.
Establishing trust, transparency, and accountability in AI-powered user experiences.
Intended Audience:
This session is designed for federal Drupal developers, product managers, and digital service leads who are modernizing public-facing digital services and interested in integrating AI responsibly, improving usability, and aligning with digital government standards.
As federal agencies modernize digital services, developers and designers face growing pressure to integrate emerging technologies—especially AI—while remaining grounded in ethical, accessible, and human-centered design practices. This session explores how to integrate Agentic AI into public-facing digital services built on Drupal, while aligning its deployment with human-centered principles to ensure increasing public trust, usability, and inclusion remain central.
Drawing on practical methodologies from human-centered design and systems thinking, we’ll explore how developers, designers, and PMs can collaborate to create ethical, AI-augmented experiences that serve the public good.
Key Takeaways:
Integrating Human-Centered Design principles into Drupal development for federal digital services.
Designing ethical, accessible AI front-end features that align with WCAG and Section 508 standards.
Establishing trust, transparency, and accountability in AI-powered user experiences.
Intended Audience:
This session is designed for federal Drupal developers, product managers, and digital service leads who are modernizing public-facing digital services and interested in integrating AI responsibly, improving usability, and aligning with digital government standards.